Our Return Policy
I want you to enjoy your jewelry. If for some reason you change your mind I offer free returns or exchanges if you notify me within 3 days of receipt of your item and return the item to me in original condition within 7 days. In the case of earrings, a $2.00 fee is charged to replace the ear wires for resale. I want you to be happy with your purchase so I will work with you until you are satisfied.
Please follow the steps below to return the jewelry:
- Send an email to email@example.com. Please tell me which item you wish to return, including the order ID number.
- A prepaid shipping label will be returned to you via email.
- The item being returned must be in the same brand new condition as you receive it.
- Place the item in the original packaging , if available.
- Print the shipping label and attach it to the original box you are returning to me.
- I will send your exchange or refund as soon as I receive the item from you.
All items sent to you are new and in excellent condition when shipped. If they are damaged during shipping please contact the shipping company for assistance.